Q&A

Wet Inc is a proud member of the American Canoe Assocciation (ACA) "Founded in 1880 by a group of 15 notable canoeists, the ACA has grown into the nation's largest and most active nonprofit paddlesports organization with 30,000 members and over 300 Clubs and Affiliates across the United States and abroad."

https://www.americancanoe.org/page/History

 

Golden Rules of SUP


 

 

How to Get Back Onto a Paddleboard

 



Proper Technique for Paddling a Kayak

 

 

Frequently Asked Questions

1. What do I need to bring on a tour?

We recommend bringing a dry bag with the essentials such as sunscreen, water bottle, and a towel. Bring a spare set of clothes to change case you get wet, but we are all about WET!!! 

2. What happens if the weather is unfavorable to paddle boarding?

If the weather, waves, or wind are unfavorable and Wet.Inc calls off the tour, the tour may be rescheduled for a later time/date. 

Cancellation Policy

We understand life sometimes changes. Give us 24 hours of notice and we are happy to fully refund the complete rental reservation.  We do not refund SUP Surf Kids Camp, SUP Monkey Camp, or tours  due to weather conditions. We do however, understand your concern for your party’s safety. The activities will be rescheduled for a later time/day. 

3. Do I need a guide or can I rent a paddle board on my own?

You can do either! You are welcome to take the paddle board out on your own, our inflatable paddle boards will fit in a trunk of your car. If you would like a guide or need some help getting started, we can schedule a tour or lesson for you. 

4. Do I need paddle boarding experience to rent from you? 

No, no experience is needed to rent from us. We provide short lessons if requested. Our only requirement is that you know how to swim and that you have the ability to balance on the board.

Safety First:

Age limits for paddleboards are 18 and over, or 13 and older with an accompanying parent or legal guardian per teen. You may not have a child ride on a SUP with you. They are a one person craft. We do not allow groups of teenagers to go out on paddleboards without adult supervsion. Please do not plan for paddle boarding birthday parties for your kids unless their parents can sign both the waiver and rental agreement. Parents with other peoples’ children may not use the paddle boards, unless their parents fill out the appropriate paperwork. 

Weight Limits:

Our Stand Up Paddle boards (SUPs) have a maximum weight capacity of 240 pounds.
It is very important to be honest about your weight, and not to exceed the weight limits. If you show up for your reservation and are over the weight limitations then you will forfeit your reservation at your expense.  This is for your safety.

Drug & Alcohol Usage:

Alcohol consumption is not allowed during paddle boarding. Drug use, including marijuana, is not allowed on our paddle boards. 

Tipping Your Guide:

Our Tour Guides are committed to providing you with an unforgettable SUP experience. Part of guide's income comes from gratuities. These are not required; however, in response to customer questions regarding guide gratuities, here are some industry guidelines:

20% for a Superb and Unforgettable Experience
Your guide was knowledgeable, engaging, attentive and adaptable to your needs. He/she went above and beyond to make sure your experience was superb.

15% for an Awesome and Fun Experience
Your guide provided an experience that was very informative and fun. Your guide was very friendly and made a difference in your time on the water.

10% for an Average Experience
You were given the necessary information that enabled you to have a safe experience.

Wet Inc values the opportunity to serve our customers and is committed to high standards of customer experience. We also value your honest feedback and follow-up on all customer comments and suggestions.

Still have questions - Call us 850-974-0134